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FAQ

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Q

Can the volume be adjusted on the signal phone?Signal Beacons & Sounders

A
The standard production specification allows volume adjustment using the switch on the internal circuit board. If you want an external volume adjustment, please inquire with us first, and if applicable, order with the option "external volume switch" or "EVOL."
Q

Are there any products that allow me to insert my own desired sound?Signal Beacons & Sounders

A
There are two ways to insert a customer's requested phrase into our products in addition to the default sound.

1. WV type products:
For products with units instead of buzzers, WV (Customized Voice type) option is available. WV type option supports up to 80 seconds of recording with 5 channels.

2. SD card type:
Customers can record sound using an SD card. Qlight can copy MP3 file into SD card before shipping if you want. SD cards are applied to products such as the QMPS, QAD, STND and QWCD series.
Q

Are there products where I can insert files into an SD card?Signal Beacons & Sounders

A
SD card-compatible products are as below :
1. QMPS
2. QAD/QAP
3. QWCD
4. QWH
5. STND
6. SMP series
You can find out more details on our website.
Q

Can the volume be adjusted for motor siren products?Signal Beacons & Sounders

A
Since motorized sirens produce sound through motor rotation, the volume cannot be controlled.
Q

I need a certificate for the waterproof rating. How can I request it?Signal Beacons & Sounders

A
Our internal test report can be provided upon request when placing an order, and will be included with the product shipment. The waterproof tests are conducted in our in-house testing facility, where we use a water spray tester to evaluate waterproof performance. We can issue certificates for IP □5 and IP □6 ratings based on our internal testing.
Q

Can I purchase a stackable beacon light that supports both AC voltages?Signal Beacons & Sounders

A
Our products are generally available in either AC 110V or AC 220V, and you need to choose accordingly. Some products do offer dual AC voltage support, but for stackable models, the AC voltage must be specified.

For more details, please refer to the product information on our website.
Q

Can the number of blinks in the beacon light product be adjusted?Signal Beacons & Sounders

A
The blinking rate of the beacon light cannot be adjusted. The default speed is 60–80 times per minute.
Q

Can I purchase a product where the alarm sound and the beacon light can operate separately? Signal Beacons & Sounders

A
Yes, it is possible to order as an customization.
Our product operates the alarm sound and the beacon light simultaneously when the power is turned on.
To operate the alarm sound and beacon light separately, please specify the 'Separate operation of alarm sound/beacon light' as an optional specification when ordering.
Q

For solar-powered beacons, can they be used immediately upon first use without additional charging? Signal Beacons & Sounders

A
The product is shipped fully charged. However, for rechargeable products, the full charge state may vary depending on the delivery and environment. Therefore, we recommend checking the charge state after receiving the product and using it after fully charging it.
Q

Can you recommend an inexpensive beacon light that can be attached to an indoor wall?Signal Beacons & Sounders

A
For low-cost wall-mounted beacon lights, we have the following products:

S80A series: A model that can be easily installed on the wall without a separate bracket and can be classified by light source into incandescent, xenon lamp, or LED.
Q series LW type: Unlike traditional beacon lights, it has an aesthetically pleasing exterior, is resistant to shock and vibration, and has a long-lasting LED light source.
For more details:
▶ Please refer to the product description by searching for "S80A" / Q□□LW on our website. [S80A] / [Q Series]