Часто задаваемые вопросы

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Q

Which signal tower lights have UL certification? Tower Lamp

A

UL-certified tower lights can be confirmed on the product detail pages of our website.
▶ Website > Customer Support > Certificates > Select UL to view the products. [Detail View]

Our standard products do not have UL certification, but UL-certified products are available as an option. When ordering, please specify "UL certified" if you require this option.

Q

I need a certificate for the waterproof rating. How can I request it?Signal Beacons & Sounders

A

Our internal test report can be provided upon request when placing an order, and will be included with the product shipment. The waterproof tests are conducted in our in-house testing facility, where we use a water spray tester to evaluate waterproof performance. We can issue certificates for IP □5 and IP □6 ratings based on our internal testing.

Q

Which explosion-proof products are ATEX certified, and where can I find information about these products?Heavy duty/Ex-proof

A

The ATEX certified explosion-proof products include the SESA, SEA, SNES, SNE, SPNA, QNE, QNES, and QN series. Please note that the QN series will be available for mass production starting from Q4 2024.
▶ Website > Customer Support > Certificates > Select ATEX to view the products. [Detail View]

Q

Which explosion-proof LED signal tower light is suitable for equipment being exported to North America?Heavy duty/Ex-proof

A

The STB45ML-NEC product is certified for explosion-proof structure by INTERTEK, a Nationally Recognized Testing Laboratory (NRTL), and can only be used in the United States. For more details, please visit the website:
▶ Website > Products > Signal Tower Lights > Explosion Proof Tower Lights > ST-Ex Series [Detail View]

Q

Can I check the certification status of the products on the website? Others

A

You can view and download the certifications on our website.
▶ Website > Customer Support > Certificates [Detail View]

Q

I need product drawings. How can I request them? Can I view them directly on the website?Others

A

▶ Website > Select a product > Product Details > External View Drawing and 3D drawing(PDF/Auto-CAD/3D drawing)
If drawings are not available for custom products or specifications confirmed through separate channels,
▶ Please contact us through Contact Us menu on our webpage. [Detail View]

Q

What is dust explosion-proofing? Others

A

Dust explosion-proofing refers to a design structure that prevents dust from entering by having an enclosure structure with a specific depth or using seals at the joints. Explosion-proof structures are classified as ta, tb, tc under IECEx standards and tD, mD, iD, pD under domestic KCs standards.

Our dust explosion-proof products include the following models:

1. SESA
2. SPNA
3. SEA
4 QTEX(B)
5. SLP5130