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Q
What is the standard lifespan of LEDs, and how does continuous power supply affect it?Others
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A
The typical average lifespan of LEDs is 30,000 to 50,000 hours, but this may vary depending on the operational environment.
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Q
What is the rated voltage tolerance range for Qlight products?Others
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The voltage tolerance range for Qlight products may vary depending on the specific product, but it is generally within ±10%.
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Q
Where can I find the drawings for Qlight products?Others
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All product drawings are available on our website. (Homepage > Product Search > Download > External View Drawing). However, if there are no drawings available for products under development or those with specifications confirmed through a separate route, please leave a message "Contact Us" on our website.
[Detail View]
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Q
What is the expected lifespan of light bulbs and LEDs?Others
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A
The lifespan of light bulbs is typically 1,000 to 1,500 hours, while LEDs last around 20,000 to 25,000 hours. However, the lifespan may vary depending on the user environment.
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Q
Can I check the certification status of the products on the website? Others
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You can view and download the certifications on our website.
▶ Website > Customer Support > Certificates
[Detail View]
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Q
I need product drawings. How can I request them? Can I view them directly on the website?Others
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▶ Website > Select a product > Product Details > External View Drawing and 3D drawing(PDF/Auto-CAD/3D drawing)
If drawings are not available for custom products or specifications confirmed through separate channels,
▶ Please contact us through Contact Us menu on our webpage.
[Detail View]
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Q
What is dust explosion-proofing? Others
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A
Dust explosion-proofing refers to a design structure that prevents dust from entering by having an enclosure structure with a specific depth or using seals at the joints. Explosion-proof structures are classified as ta, tb, tc under IECEx standards and tD, mD, iD, pD under domestic KCs standards.
Our dust explosion-proof products include the following models:
1. SESA
2. SPNA
3. SEA
4 QTEX(B)
5. SLP5130
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Q
I only want to purchase the bulb; what types are available?Others
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All incandescent-type products we produce use bulbs that can be purchased separately when burned out. To purchase bulbs, please confirm the product name and voltage used for the product you have.
The types of bulbs can be checked on the website: ▶ Customer Support > Technical Information > Signal Light > Bulb Specifications menu.
[Detail View]
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Q
Can I purchase the pole only? If possible, can I order it in the required length?
Others
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A
You can purchase pipes by specifying the desired length. The price will vary depending on the pipe length, and the maximum available length is 1,500mm. The pipe length is set in 50mm increments.
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Q
Can the length of the cable line be ordered as desired?
Others
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The standard lead wire length for our products is 400mm. Longer lengths are available as options. For lengths over 1,500mm, please check with us for availability.
